1. Introduction: At Al Wafra, we value your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard the information you provide when using our website and services.

2. Information We Collect:

• Personal details like name, phone number, email address, and delivery address.
• Payment information (processed securely via trusted third-party gateways).
• Order history and customer preferences.
• Website usage data through cookies and analytics tools.

3. How We Use Your Information:

• To process and deliver your orders efficiently.
• To communicate important updates or offers related to your purchase.
• To improve our services, website performance, and user experience.
• For customer support and feedback resolution.

4. Data Security: We take reasonable measures to protect your personal data from unauthorized access, misuse, or disclosure. All online transactions are encrypted and processed securely.

5. Sharing of Information: We do not sell or rent your personal data. Your information may be shared only with trusted partners (like logistics and payment providers) solely for order fulfillment and related services.

6. Cookies: Our website uses cookies to enhance user experience, remember login preferences, and track site performance. You can manage your cookie preferences in your browser settings.

7. Your Rights: You can request to view, edit, or delete your personal information by contacting us at any time. You also have the right to opt-out of promotional communications.

8. Changes to Policy: We may update this Privacy Policy from time to time. All changes will be posted on this page. Continued use of our site after changes means you accept the updated policy.

Contact Us: For any questions about this Privacy Policy or how your data is handled, please contact us at [email protected].